CORONAVIRUS: SHERPA EXPEDITIONS TRAVEL ADVISORY
Coronavirus: COVID-19 Update
02 April 2020
We are receiving a significant number of enquiries from our travellers in relation to trips with departures after 01 June 2020. We can advise that this month, we will be reviewing the operational status of trips departing in June 2020 and will continue to update future trips on a month by month basis.
For now, only trips up to 31 May 2020 have been postponed.
• For passengers with departures in June 2020, our consultants will advise you of the status of your trip this month.
• For passengers who are due to travel post 01 July 2020 and who wish to either postpone or cancel your trip arrangements due to the coronavirus pandemic, please notify us in writing and you will receive a credit for the monies paid for the land arrangements of the tour to use towards a departure within 18 months of your original departure date.
For travellers postponing their trip we will waive our standard £200 transfer fee*
*Any non-refundable or other non-recoverable prepayments that have been paid by you and sent on to secure those services will not be held in credit. You will be notiﬁed at the time of your transfer or cancellation of the status of such payments after consultation with the relevant provider.
CORONAVIRUS: A MESSAGE FROM OUR GENERAL MANAGER
16 March 2020
Dear fellow travellers,
We want to inform you that the team at Sherpa Expeditions are closely monitoring the COVID-19 situation with your well-being as our highest priority.
We wish to advise that due to the rapidly changing situation around border closures, quarantining requirements and travel restrictions in Europe and around the world, tours that are due to depart between 16 March through to 30 April, are inoperable.
We empathise with all of our travellers, suppliers and people of nations across the globe who are being impacted by this announcement as a result of COVID-19.
We have all been hugely impacted and we are working hard to save our industry and the communities we work with. We need to work together at this time to ensure recovery across the sector.
We will be contacting all affected travellers in order of departure date from Monday 16 March to discuss options.
We thank you for your patience in these unprecedented times.
Sherpa Expeditions General Manager
CORONAVIRUS: A MESSAGE FROM OUR CEO
04 March 2020
There’s no doubt that Coronavirus has caused disruption and inconvenience to individuals and to the authorities in affected areas, but I would like to reassure travellers with a calm and rational assessment of the facts.
Uncertainty about the virus in its early weeks has bred fear, which is being heightened by the barrage of news headlines and amplified by social media. The situation now is that it is rare to read balanced information.
World Expeditions Travel Group
has been operating adventures across the globe for 45 years and, during that time, we have experienced and overcome many adversities. We have well-developed and tested risk strategies for these very occurrences.
Coronavirus outbreak is the latest challenge and we do not see any reason for travellers to panic. We advocate continuing with travel plans as we are doing with our own staff travel programme.
As with travel at any time, there are risks of infection from a virus. At no time are we able to guarantee you will not become ill during your travels with World Expeditions Travel Group or, indeed, in your daily life at home. Weighing up the risks of travel is a personal decision and we encourage you to investigate the facts to come to an informed decision about the risks.
According to the Director General of the World Health Organisation, Dr Tedros Adhanom Ghebreyesus:
"Everyone should know the symptoms – for most people, it starts with a fever and a dry cough, not a runny nose. Most people will have mild disease and get better without needing any special care."
We develop robust risk strategies based on multiple sources, primarily:
We encourage you to visit both websites. With respect to corona virus, mainland China, Iran and 11 towns in Northern Italy and two pockets of South Korea remain the only four countries for which the FCO has increased the advisory to Advise against all but essential travel or Advise against all travel.
Johns Hopkins University in the US has a map with helpful facts about global cases of the virus.
We make regular updates to the travel advisory section of our own website and I encourage you to check it on our partner company World Expeditions.
I would also remind you that a typical World Expeditions Travel Group holiday is one in which you’ll be immersed in the natural landscape and generally off the beaten track, where the chance of catching any virus is far lower than in most urban environments.
I do advise departing travellers, including staff who are travelling both now and in the future, to take extra precautions in washing your hands regularly and following NHS guidelines related to COVID-19.
In conclusion, I would like to assure you that your safety – and that of all our travellers - has always been at the core of everything we do. I acknowledge that any new health outbreak that is widely covered by the media will cause concern and I encourage you to maintain a rational perspective and continue with what you do daily and what you love to do on your holidays.